Privacy Policy

Information you voluntarily provide: when requesting info, filling forms, or contacting us.

Personal data you may give: names, email addresses, phone numbers. All must be accurate and kept up to date by you.

Sensitive data: Not collected.

Automatically Collected Technical Data

We log standard operational metrics (IP address, browser type, OS, language, referring pages, timestamps, pages viewed, device identifiers, approximate location inferred from IP, crash/error diagnostics). This is used for security, anti-fraud, performance analytics, and service integrity.

Location data: Derived from IP (approximate). Precise GPS location is not requested. Adjust device/browser settings to limit location signals.

Data Categories Overview

• Provide & operate the Services.
• Respond to inquiries and support requests.
• Security & fraud mitigation: detect misuse or malicious activity.
• Analytics & optimization: improve stability and UX (aggregate & non-identifying where possible).
• Legal compliance and enforcement of terms.
• Vital interest protection where necessary.

Where applicable, we rely on the following bases:

• Consent (Art.6(1)(a)) for voluntary submissions; can be withdrawn anytime via contact@elora-agency.com.
• Contract (Art.6(1)(b)) where processing is necessary to respond to pre-contract inquiries or deliver requested features.
• Legal Obligation (Art.6(1)(c)) for regulatory or statutory requirements.
• Legitimate Interests (Art.6(1)(f)) in ensuring platform security, preventing abuse, improving service quality—balanced against your rights.
• Vital Interests (Art.6(1)(d)) in rare cases to protect life/safety.

Canada: We use express or implied consent per PIPEDA where required; you may withdraw consent subject to legal/contractual limits.

We do not sell or “share” personal information for cross-context behavioral advertising.

• Business Transfers: Data may transfer in mergers, acquisitions, restructuring.
• Affiliates: Controlled entities subject to this Policy.
• Service Providers: Limited access for strictly necessary operations (e.g., infrastructure, security). They must follow confidentiality and protection obligations.
• Legal & Compliance: When required by valid legal process or to defend rights.
• Vital Safety: To prevent imminent harm.

Data is retained only as long as necessary for the purposes outlined or as required by law. When no longer needed: we delete, aggregate, or anonymize. Backups are cycled and purged within standard retention windows.

Safeguards include controlled access, network protections, and organizational policies. Despite measures, no method is infallible. Submit information responsibly and contact us promptly if you suspect unauthorized use.

The Services are intended for adults 18+. We do not knowingly collect data from individuals under 18. Report any such collection to contact@elora-agency.com for prompt removal.

Depending on jurisdiction, you may have some or all of the following rights:

How to exercise: Email contact@elora-agency.com. We may verify identity to protect security and prevent fraud.

No universal DNT standard is finalized; we currently do not respond to DNT signals. If GPC or similar legally binding mechanisms become mandatory in our operational jurisdiction, we will adapt and update this Policy.

No sale/share: We have not sold or shared personal information in the past 12 months. We process only limited Identifiers (Category A) voluntarily provided plus essential technical diagnostics (limited Category F).

Your California rights: Know, access, correct, delete, non-discrimination, limit sensitive data use (not applicable—none collected). To submit a request: contact@elora-agency.com.

Verification: We may request matching details (e.g., email used previously). Authorized agents must present written authorization.

Virginia residents have rights to access, correct, delete, obtain a copy, and opt out of targeted advertising / sale / profiling. We do not conduct targeted advertising, sell data, or profile for significant decisions.

Appeal process: If we decline a request, you may appeal by replying to our response. We will provide a written explanation. If unresolved, you may contact the Virginia Attorney General.

We may revise this Policy periodically. Material changes may be highlighted on the site or sent via available communication channels.

Email: contact@elora-agency.com

Submit requests via contact@elora-agency.com. Clearly indicate the right you wish to exercise (e.g., “Access,” “Delete,” “Rectify”). We will respond in accordance with applicable law.

Disclaimer: This Policy is provided for transparency. It is not legal advice. For legal interpretation, consult qualified counsel in your jurisdiction.